Welcome to Div Luxe Jewels. These Terms & Conditions govern your use of our website, products, and services. By accessing or using this website, you agree to comply with these Terms.

If you do not agree with any part of these Terms, please discontinue using our website.

1. Eligibility

By using this website, you confirm that:

You are at least 18 years old or legally eligible to enter into contracts under applicable laws.
The information provided by you is accurate and complete.
If you use this website on behalf of a business or organization, you have the authority to accept these Terms on its behalf.

2. About Div Luxe Jewels

Div Luxe Jewels specializes in premium jewelry collections including:

Gold-plated jewelry
Fashion jewelry
Bridal collections
Earrings
Necklaces
Rings
Bangles
Customized jewelry collections

We aim to provide high-quality jewelry products with elegant craftsmanship and customer satisfaction.

3. Product Information

We make every effort to ensure that:

Product descriptions are accurate
Prices are updated
Product images represent actual products

However:

Jewelry colors may slightly vary depending on lighting and screen settings.
Handcrafted jewelry may have slight variations in finish, texture, or design.
Product availability may change without prior notice.

We reserve the right to:

Modify product prices
Update product descriptions
Discontinue products
Limit order quantities

at any time.

4. Orders & Payments

All orders placed through our website are subject to acceptance and availability.

Accepted Payment Methods

We may accept:

UPI
Debit Cards
Credit Cards
Net Banking
Wallet Payments
Secure Online Payment Gateways

Payment must be completed before order processing begins.

If we suspect fraudulent activity or unauthorized transactions, we reserve the right to:

Cancel the order
Hold the order for verification
Request additional information

5. Jewelry Care Disclaimer

To maintain the beauty and longevity of your jewelry:

Keep jewelry away from water, perfumes, chemicals, and sweat.
Store jewelry in a dry and soft pouch or jewelry box.
Avoid direct exposure to sunlight and moisture.

Div Luxe Jewels is not responsible for damage caused by:

Improper handling
Exposure to chemicals or water
Normal wear and tear
Accidental damage after delivery

6. Shipping & Delivery

We currently deliver across India.

Delivery Timeline

Estimated delivery time:

3–7 business days for regular orders.
Customized or special orders may require additional processing time.

Important Notes

Delivery timelines are estimates only.
Delays caused by courier partners, weather conditions, festivals, or unforeseen circumstances are beyond our control.
Customers must provide accurate delivery details.

7. Returns, Refunds & Exchanges

Return Eligibility

Returns or exchanges may be requested within 7–14 days from delivery if:

The product is damaged
The wrong product was delivered
The product is defective

Products must be:

Unused and unworn
In original packaging
Returned with invoice and tags

Non-Returnable Products

The following items cannot be returned:

Customized jewelry
Personalized items
Clearance sale products
Earrings and hygiene-sensitive jewelry

unless received in damaged condition.

Refund Process

Approved refunds will be processed within:

5–7 business days

Refunds are credited to the original payment method used during purchase.

8. Order Cancellations

Orders may be canceled within 24 hours of placing the order if they have not been shipped.

Once shipped, cancellation requests cannot be accepted and the return policy will apply.

9. Intellectual Property Rights

All content available on this website including:

Jewelry designs
Product images
Logos
Videos
Text content
Website graphics
Branding materials

belongs to Div Luxe Jewels and is protected under copyright and intellectual property laws.

You may not:

Copy
Reproduce
Modify
Sell
Republish
Use commercially

any content without written permission.

10. User Responsibilities

You agree not to:

Misuse the website
Attempt unauthorized access
Spread malware or harmful software
Use false information
Engage in fraudulent activity
Violate applicable laws

Violation may result in:

Suspension of access
Order cancellation
Legal action

11. Privacy Policy

Your privacy is important to us.

Our Privacy Policy explains:

What information we collect
How we use your information
Security practices
Your rights regarding your data

By using our website, you agree to our Privacy Policy.

12. Limitation of Liability

Div Luxe Jewels shall not be liable for:

Indirect damages
Delivery delays
Loss of profits
Website interruptions
Third-party payment failures
Technical errors beyond our control

All products and services are provided on an “as is” basis.

13. Third-Party Services

Our website may include links or integrations with third-party services such as:

Payment gateways
Social media platforms
Courier tracking services

We are not responsible for the content, security, or policies of third-party services.

14. Changes to Terms

We reserve the right to modify or update these Terms at any time without prior notice.

Updated Terms will be posted on this page with the revised effective date.

Continued use of the website after updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by the laws of India and applicable laws of Tamil Nadu.

Any disputes arising from the use of this website shall be subject to the jurisdiction of courts located in Coimbatore, Tamil Nadu.

16. Contact Information

For questions, support, or concerns related to these Terms & Conditions, contact us:

Div Luxe Jewels

📍 GR Lotus Apartment,
Near Kovai Bannari Amman Temple,
Ganapathi Nagar,
Ganapathy,
Coimbatore – 641006

📧 Email: aravindh.divya0826@gmail.com
📞 Phone: +91 8148849043
🌐 Website: Div Luxe Jewels Official Website
📍 Map Location: Google Maps Location